What We Handle

Three services, one accountable chain of custody

Every shipment moves through the same three stages — booking, ground handling, and storage — and every one of them is tracked, billed and reported inside a single portal instead of three disconnected systems.

Air Freight Booking
01 — Air Freight

Air Freight Booking

A HAWB is created with consignor, consignee and cargo details in one form, priced against the live tariff for that route and service level — no manual rate lookups.

  • HAWB/MAWB creation with auto-generated bilty numbers
  • Airline manifesting against a specific flight and cargo cut-off
  • Live tariff lookup by route, service type and paying authority
  • Automatic GST computation on every booking
Pickup and Last-Mile Delivery
02 — Ground

Pickup & Last-Mile Delivery

Delivery runs are assigned to drivers with a full manifest, and every stop is closed out with a captured proof of delivery — not a paper slip that turns up at month-end.

  • Delivery run planning and driver assignment
  • Photo proof-of-delivery capture from the mobile app
  • Real-time status updates visible to the customer
  • Exception handling for refused or unavailable deliveries
Warehousing and Cargo Handling
03 — Handling

Warehousing & Cargo Handling

Cargo is checked in against the original booking, weighed and verified before it's ever handed to an airline — so what's manifested always matches what was actually accepted.

  • Cargo acceptance checks against the original booking
  • Inventory-ready storage with MAWB-level tracking
  • Secure, logged handover to the airline at manifest time
  • Dangerous-goods flagging and handling checks
Every Shipment Gets

What's included, no matter which service you book

Dedicated Branch Support

A named branch handles your booking end to end — not a call centre queue.

Declared-Value Cover

Declare cargo value at booking so it's on record if a claim is ever needed.

Packaging Guidance

Packaging type and dimensions are checked at booking, before cargo ships.

Multi-Branch Routing

Every branch on the network can book, track and hand off the same shipment.

DG Handling Checks

Dangerous-goods shipments are flagged and handled to their own checklist.

Digital Paper Trail

Bilty, invoice and POD are all generated and stored against the shipment.

Ready to run your cargo operations from one screen?

Log in to your Dhruv Enterprises account to book, track and manage shipments today.